Telework Planning & Implementation
PLANNING
Job Characteristics
• Project oriented and measurable.
• Minimal impact on others.
• Minimal need for face to face on a daily basis.
• Do not require daily interaction or supervision.
Candidate Characteristics
• Good organizational skills
• Flexible
• Self-disciplined
• Experienced
• Well established working relations
• Supervisor
• Customer impact
Technology Component
• Equipment– Does the employee have access to a lap top or a home computer?
• Connectivity– Does the employee have remote access?
• Pre-testing –Has the employees equipment and remote access been pre-tested?
• Tech support- Does the employee have access to tech support when teleworking?
Employee Characteristics
• Self-motivated, self-managing
• Results-oriented
• Conscientious, organized
• Independent worker
• Flexible
• Understands job requirements
• Understands organizational policies and procedures
• Communicates well with colleagues and clients
• Handles change well
IMPLEMENTATION STEPS
1. Initiate discussion and gain management commitment.
2. Work with internal committee of HR, Facilities, IT and others to develop pilot program.
3. Develop policies and guidelines.
4. Develop selection criteria.
5. Develop remote access from a technology perspective.
6. Select teleworkers and supervisors.
7. Train supervisors for selecting and managing remote workers.
8. Train employees to be successful at working at home.
9. Implement and evaluate.
10. Expand beyond pilot.
